FAQs

How are my products shipped?
All products are kept by The Carters so you will be shipped the product directly from us. The product will be inspected and securely packed prior to shipping.


What is the delivery time?
Once you place an order, your product is shipped by the next business day. (Monday-Friday, NO HOLIDAYS)


What makes The Carter Collection different?
At The Carter Collection, we sell products we have personally tested and believe are worth the selling price. We only sell products we believe in.


Who do I contact if I have a question?
Please navigate to the Contact Us page to submit a question. Your question will be answered within 48 hours!

What are your refund policies?
Please refer to our Refund and Exchanges page here.